Tuesday 22 July 2014

SSRS: Error: The user or group name ‘CustomerDomain\SomeUser’ is not recognized

Hi all,
When installing SSRS on a installation where the database was a backup of a customor’s setup, I got the following error:
An error occurred while adding users ‘CustomerDomain\SomeUser’,'Domain\SomeUser2′ to the SQL Server Reporting Services DynamicsAXBrowser role in the folder DynamicsAX. The error is: The user or group name ‘CustomerDomain\SomeUser’ is not recognized..

The solution was to remove all records in the SysServerSessions table and restart the AOS.

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